As a leader, giving feedback should be as natural and normal as drinking a cup of coffee every morning. Those that you lead expect that you'll tell them how they're doing. You should want to give them feedback because it's the only way that they'll get better and make steps toward improvement. So, here are 5 keys to giving feedback: 1. Feedback includes positive things, too. It's easy to fall into the rut of thinking that feedback should only come when someone does something wrong. There are many advantages to delivering positive feedback as much as or even more than...
You’ve Just Been…Complimented
"Tim, here's a raise." "Tim, here's a bonus." "Tim, your annual performance review is exemplary." "Tim, you did an excellent job on that project." "Tim, great job saving that baby from the house that was on fire." Ok, that last one may not be entirely true... But, I struggle to fully accept compliments and pats on the back. When they come my way, I immediately say 'thank you', but the truth is that I don't believe I deserve them. I find myself thinking in those moments thinking things like: It went well because of someone else It went well, but...
3 Ways to Keep Your Team Motivated During a Busy Season
I work in a church. There are 2 peak seasons for us - Easter and Christmas. With it being December, we're in the midst of one of those times. In retail, it's Black Friday. In the restaurant biz, it's Valentine's Day. And so on... There are peak seasons no matter what 'business' you find yourself in. And it's easy during those times of long hours, impatient 'customers', and seemingly insurmountable expectations that employees and teams can get de-motivated causing them to be less than their best...or burning out altogether. I believe there are 3 ways to help overcome this and...